For us at Patu Wholesalers the customer has always been at the centre of our service. Local food and regional employment are truly a matter of the heart for us. Here we have crystallized the cornerstones of our thinking into Patu’s theses. This is what Patu Wholesalers are:
Many of Finland’s best lunch restaurants have chosen us as their partner. Our successful customers emphasize the importance of purchases in creating economically profitable lunches. The contract and pricing must be in balance.
Cooperation is not based solely on price excels, but has deeper dimensions. When a procurement contract is centralized for us, there are naturally centralization benefits. We understand clients’ business in the private and public sectors, industry and commerce. There is the power of growth in teamwork.
Our unique strength is that today the prechopped vegetables and peeled root vegetables are on our customers’ lunch tables the very next day. This is possible because we work closely with local producers. We bring the highest quality local food from the regions to our customers’ tables and support producers.
The local wholesaler is close to the customer, knows their own area well and is able to serve optimally. Freshness is maintained and loss is reduced with fast deliveries. Our service covers the entire Finland from the archipelago, all the way to the northernmost parts of the country. We employ locally and are committed to regional business.
Cooperation with a domestic family business is of interest. Through a chain of service wholesalers, we centralize our purchases and can offer our customers campaign products from our chain. In addition, we tailor our customers’ product range and deliveries to suit them.
Our product range is diverse. If desired, the customer receives all the products they need in one delivery, which facilitates inventory management. Also more special products on request. The online store is open around the clock and the customer can view their order history effortlessly.
The customer is at the heart of our service. Even though more and more people are ordering digitally, you always get service from us by phone as well. We provide tips and ideas even when planning a lunch menu. We help create more profitable operations. Fast and flexible deliveries are our genuine and praised service promise.
Palveltukkurit has certified its operations to meet the ISO 9001 standard. The quality system has been developed for the customer by developing good, simple, safe and effective operating models for independent maintenance of operating systems and quality development work.
In the summer of 2024, Patu-wholesalers were also granted an ISO 14001 certificate. To manage the environmental impact of Patu- wholesalers and to make operations more efficient, Patu- wholesalers now has a certified ISO 14001:2015 environmental system as part of our company’s management system. We comply with the applicable legislation, regulations and customer liability related to our operations at any given time. Continuous improvement guides our development.
